Accessibility Statement.

Accessibility Statement.

Accessibility Statement for panarocases.com

This statement was drafted on 27/08/2025.
The content may also be read and made available orally using screen readers such as NVDA for Windows and VoiceOver for iOS. Alternatively, the “read page” feature available in the UserWay PRO accessibility widget may be activated.

Panaro S.r.l. is committed to ensuring the accessibility of its website panarocases.com, in compliance with Legislative Decree of 27 May 2022, No. 82 implementing European Directive 2019/882. Panaro S.r.l. believes it is a collective moral obligation to allow everyone to access information, products, or services without encountering obstacles or barriers, so that each person can live with dignity, equality, and independence. For this reason, resources have been invested to make the site easier to use and more accessible to all, including people with disabilities.

In accordance with Legislative Decree 82/2022, the following information is provided:

  • Information on the assessment of how the service meets accessibility requirements, specifying the applicable requirements;
  • A general description of the service, in accessible formats;
  • Descriptions and explanations necessary to understand how the service works;
  • A description of how the service meets accessibility requirements;
  • Information demonstrating that the service delivery process and related monitoring ensure compliance;
  • Assistance and reporting of any accessibility issues.

1. Accessibility requirements and applicable criteria

The requirements for digital accessibility are set out by Legislative Decree of 27 May 2022, No. 82 “Implementation of Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services”, which, for technical aspects, refers to standard UNI EN 301549.
Specifically, website compliance must be assessed against the criteria set out in Chapter 9 “Web” and Chapter 10 “Non-web content”, which refer to the Web Content Accessibility Guidelines (WCAG) 2.1, level A+AA.

The four fundamental principles of digital accessibility, as expressed by WCAG 2.1, are:

  • Perceivable – Content is presented clearly and comprehensibly.
  • Operable – The interface can be easily navigated by all users.
  • Understandable – Information and operations are intuitive and easy to interpret.
  • Robust – The site is compatible with the most common assistive technologies.

Following the above-mentioned UNI EN 301549 standard, which lists the 50 success criteria to verify website accessibility, technical analyses were carried out on the website content, including both textual and non-textual information, downloadable documents and forms, and bidirectional interaction features (e.g., digital form processing, authentication, identification, and payment procedures).

Excluded areas of application

Article 1, paragraph 5 of Legislative Decree No. 82/2022 specifies that the provisions of the decree do not apply to the following website and mobile application content:

  • Time-based media pre-recorded and published before 28 June 2025;
  • Office file formats published before 28 June 2025;
  • Online maps and mapping services, where essential navigation information is provided in accessible digital form;
  • Third-party content that is neither financed nor developed by the relevant economic operator nor under its control;
  • Website and mobile application content considered archives, meaning content that has not been updated or reworked after 28 June 2025.

2. General description of the service

This website is aimed at end consumers and provides commercial information on the company’s products. Users can browse products divided by category and type, explore special projects, discover available customization solutions, and learn more about the company. The website also allows users to contact the company directly via the contact form and access the online shop hosted on an external domain.

3. Service functionality

The site is accessible from desktop, tablet, and smartphone devices via the main web browsers currently on the market and is available in different languages. Navigation is designed to be intuitive and consistent, through a main menu that provides direct access to the most relevant sections.

Key services offered by the site include:

  • Browse products: Users can view products via the main menu, organized by type. Each category provides a dedicated page, and clicking on a product preview leads to its technical sheet with detailed information, downloadable documents, available configurations and accessories, and the option to contact the company directly.
  • Browse special projects: Accessible from the dedicated menu item, with sub-menu entries for each project.
  • Download catalogs: Accessible from the dedicated menu item.
  • Browse news: Available in the website footer via a news and events slider.
  • Explore customizations: Accessible from the dedicated menu item.
  • Contact the company: Through a form available in the “Contacts” section.
  • Access the online shop: Via a button at the top of the website.

4. Meeting accessibility requirements

Panaro S.r.l. engaged a third-party digital accessibility expert to carry out a technical review of the website’s compliance. A report was provided detailing corrections and improvements needed to achieve compliance.

Accessibility features available to users include (but are not limited to):

  • Compatibility with assistive technologies (e.g., NVDA, Jaws)
  • Keyboard navigation
  • Adequate color contrast
  • Text alternatives for graphic and multimedia content
  • Zoom and text resizing
  • Subtitles for multimedia content and text transcripts
  • Animation control and reduction of non-essential movements
  • Clear labeling of forms and input fields

Support for users of assistive technologies (screen readers, alternative keyboards, voice commands) is further enhanced by ARIA attributes, which describe roles, states, and properties of interface elements, communicate dynamic interactions (e.g., expandable menus, modals, sliders), and support keyboard navigation in complex components.

The site also integrates the UserWay PRO widget, available free of charge to users, which improves compliance with WCAG 2.1 guidelines and enhances the user experience. Features include: (screen reader, dictionary, larger text, saturation adjustment, contrast settings, highlighted links, animation pausing, text spacing, line spacing, text alignment, dyslexia-friendly font, large cursor, tooltips, page structure visualization, etc.)

Additionally, UserWay PRO can automatically detect and correct many non-compliances in real time, modifying what is displayed by the browser without altering the source code.

Compliance status

Using AgID guidelines and checklist, the technical review concluded that:

  • The website is partially compliant with UNI CEI EN 301549, due to the following issues:
    • Some web pages are not compliant with Chapter 9 requirements (“Web”).
    • Downloadable PDF files are not compliant with Chapter 10 requirements (“Non-web documents”).

Specific issues include: missing text alternatives for videos, lack of semantic markup for text content, some non-keyboard-accessible features, inconsistent keyboard navigation order, unclear purpose of certain elements, and lack of unique attributes in some cases.
Corrections handled by the UserWay PRO widget are considered resolved as they satisfy success criteria under current regulations.

5. Accessibility monitoring process

Panaro S.r.l. has paid particular attention to ensuring compliance with digital accessibility requirements, with the support of external consultants for the following activities:

  • Technical accessibility audit (gap analysis)
  • User testing of main flows, including with assistive technologies
  • Analysis of third-party technologies, plugins, and services
  • Reporting of gaps and non-compliance issues
  • Correction of issues via source code updates and UserWay technologies
  • Drafting public accessibility documentation
  • Defining internal policies and managing user assistance requests

Panaro S.r.l. plans to carry out periodic technical checks to monitor website accessibility over time, potentially with the contribution of third-party specialists. Reviews are performed using updated tools, semi-automated code checks, manual user tests, and assistive technologies.

6. Assistance and reporting issues

If users experience difficulties accessing website content or features, or require further assistance, they may:

Please include in the communication:

  • Full name
  • Address of the webpage or section concerned
  • Clear and concise description of the problem encountered
  • Tools used (operating system, browser, any assistive technologies)
  • Any suggestions for improving accessibility
    All reports will be handled as quickly as possible and may contribute to the ongoing improvement of the site’s accessibility.

panarocases.com - Accessibility Statement

This statement was drafted on November 13, 2025

This content can be read and made available by NVDA screen readers for Windows and VoiceOver for iOS. Alternatively, it is possible to use the "Read Page" page reader tool available with UserWay PRO.

Panaro S.r.l strives to ensure that its services are accessible to people with disabilities. Panaro S.r.l has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Measures to support accessibility

Panaro S.r.l takes the following measures to ensure accessibility of panarocases.com website.
As for company's goals, we have designed a roadmap which will go through the following steps:

  • Include accessibility as part of our mission.
  • Consider accessibility throughout our internal policies.
  • Solicit accessibility as a requirement for all web content that must meet WCAG 2.1 AA.
  • Assign clear accessibility goals and responsibilities.
  • Ensure content authors have accessibility knowledge and skills.
  • Conducting regular accessibility audits and updates.

At site level we are actively working, among others, on the following tasks:

  • Implementing keyboard navigation compatibility
  • Providing alternative text for images and multimedia
  • Ensuring sufficient color contrast for readability
  • Offering resizable text and responsive design

Conformance status

The Web Content Accessibility Guidelines (WCAG) standard defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

panarocases.com website is currently partially conformant with WCAG 2.1 Level AA.

Compatibility with browsers and assistive technologies

panarocases.com website is designed to be compatible with a range of currently supported and up-to-date browsers, operating systems, and assistive technologies.
However, compatibility with older browsers is not guaranteed and use of outdated assistive technologies or pairing them with unsupported browsers may result in accessibility limitations.

Additional accessibility menu and features
The website makes available the UserWay PRO accessibility widget that is powered by a dedicated accessibility server. The software allows Panaro S.r.l to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). UserWay’s accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
UserWay PRO widget provides multiple functions for improving website accessibility and user experience, through a special panel that can be viewed by clicking on the widget icon or via keyboard shortcut CTRL+U, as listed below.

  • Screen reader: reads all page contents aloud without having to install an external reader.
  • Dictionary: allows dictionary consultation without having to leave the website. Indispensable for those with cognitive disabilities, non-native English speakers and so on.
  • Larger text: increases the size of the text on the screen by offering four different augmentation levels, making every part of the website instantly more readable.
  • Saturation: sets the colour intensity of a website to high, low or greyscale.
  • Contrast: reverses the colours of a website or allows switching between light and dark contrast modes.
  • Smart Contrast: ensures that all colours on the website are fully ADA compliant, guaranteeing greater content visibility.
  • Highlighted link: emphasises links, buttons and other interactive and clickable elements with clear, high-contrast colours, making them easier to identify and acilitating website usability, browsing and general accessibility.
  • Stop animations: pauses content that moves or updates automatically and is considered a barrier to accessibility, interrupts animations and flashing content that is distracting and can trigger seizures in individuals at risk.
  • Text spacing: modifies text and line spacing to improve readability for dyslexic and visually impaired users, offering three degrees of adjustment for a customised and more accessible reading experience.
  • Line spacing: increases line height to ensure more comfortable spacing for all text in place.
  • Text alignment: aligns the text on the website left, right or centre to ensure a customised and more accessible reading experience.
  • Dyslexia-friendly font: the UserWay Dyslexia Friendly font improves readability and provides an easier and smoother reading experience for users with dyslexia.
  • Large cursor: increases the standard cursor size by 400% so that the pointer is always visible. It allows faster and more accessible browsing through hyperlinks, tabs and module elements.
  • Tips: shows alternative text and ARIA labels for items on the screen simply by hovering over them with the mouse. The tips are clearly visible, high-contrast and easy to read for visually impaired users with accessibility requirements.
  • Page structure: quickly reveals page titles, bullet points and links in a clear, structured, easy-to-browse and accessible manner. It helps disabled and non-disabled users find the desired content more quickly.
    In addition to the functions that the user can activate from the accessibility menu, the UserWay PRO widget can detect numerous website non-conformities and make the necessary corrections in real time, without changing the source code, but only what the browser displays on the monitor. This allows the website to be more usable by all end users, including those using assistive technologies.

Limitations and alternatives

Despite our best efforts to ensure accessibility of panarocases.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

The main known non-conformities are the following:

  • Some video content lacks a text alternative;
  • Some textual information lacks semantic markup, making it difficult for screen readers to identify its semantic weight and use appropriate intonation;
  • Some content is not keyboard-accessible;
  • In some sections, the order of information accessed via keyboard is inconsistent with the meaning of the content;
  • Some keyboard-accessible features are unpredictable or provide no feedback on their functionality;
  • Some content lacks unique attributes, making it difficult for blind or mobility-impaired users who use assistive technologies to interact with the page;
  • In some cases, page elements do not clearly indicate their purpose or function.
    In case of accessibility problems in using the PDF files, please send an email to [email protected] in order to receive the same information in an accessible format.

Disclaimer

Panaro S.r.l continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, Panaro S.r.l is carrying out an in-depth technical analysis, both with semi-automatic tools and manual user-testing, to identify which criteria are not compliant and define the related remediations.
We aim to make our website assessed regularly by internal and third-party accessibility consultants who would help us identify potential issues and discover new solutions to further improve the accessibility of our website.
Despite our efforts to make all pages and content on panarocases.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards.

Assessment approach
Panaro S.r.l assessed the accessibility of panarocases.com by external evaluation: the content was evaluated by an external entity not involved in the design and development process.

Formal approval of this accessibility statement

This Accessibility Statement is approved by: Panaro S.r.l

Feedback and formal complaints

If you are experiencing difficulty with any content on panarocases.com or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist. f you wish to report an accessibility issue, have any questions or need assistance, please contact Panaro S.r.l by sending an email to [email protected].

When reporting an issue, please indicate the following:

  • Your name and surname;
  • Address of the web page or sections of the website being reported;
  • Clear and concise description of the problem encountered;
  • Tools used (operating system, browser, assistive technologies);
    Information on the problem, without entering personal data or data relating to your disability.

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.